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The
Dayton Dental Society Peer Review Committee reviews matters concerning
quality of care and appropriateness of treatment. The committee acts
upon a written request from a patient, another dentist, or an insurance
carrier. Its responsibility is to explore matters referred to it within
a period that makes its efforts effective and expeditious. This is
a voluntary dispute resolution mechanism only. It is comprised of
a mediation process, and if necessary, an arbitration process. It
does not involve licensing issues.
The best step to resolve a dispute with your dentist is to make an
appointment to talk to the dentist openly about your concerns. Remain
calm, non-accusatory, and give your dentist time to consider the problem
and to make a suggestion that is acceptable to both of you. If you
are still dissatisfied, The Dayton Dental Society offers a "Peer Review"
program designed to resolve conflicts between the dentist and patient.
Conflicts must be of a clinical nature regarding appropriateness or
quality of care. This program DOES NOT review cases concerning administrative
issues, such as personnel issues or billing problems. |
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